24 July 2019

IT Automation Engineer Recruitment @ Kulim, Kedah | Intel

بِسْمِ اللّهِ الرَّحْمَنِ الرَّحِيْمِ
اللهم صل على محمد وآل محمد
السَّلاَمُ عَلَيْكُمْ وَرَحْمَةُ اللهِ وَبَرَكَاتُه


Job Description
This is an entry level position and will be compensated accordingly.

Responsibilities May Include

  • Diagnose and solve a range of issues, including, but not limited to process, software and hardware related issues in Intel global factories in a professional, timely manner.
  • Mentor and coach team members in and understanding of the systems and departmental policies and procedures to drive attainment of departmental standards.
  • Develop relationships cross functionally to drive overall service improvement and Key Performance Index (KPI) for the department.
  • Recognize systemic customer-impacting problems, and respond appropriately per departmental procedure by effectively prioritizing and escalating these problems, when applicable.
  • Thoroughly and accurately document details of all internal and customer interactions.
  • First Line Technical support (12 hour day and night shift)
  • Work location is in Kulim, Kedah.

A Successful Candidate Should Possess The Below Behavioral Traits
  • Excellent verbal and listening communication skills in English as primary, Mandarin is a plus.
  • Strong passion in global customer engagement and collaboration with employees of different ethnicities.
  • Solid problem solving and troubleshooting aptitudes and a customer service experience is desirable.
  • Strong interpersonal skills and ability to interact professionally with a diverse group, including managers, subject matter experts, and customers
  • Ability to quickly learn, master, coach or train others on new and existing technologies.

Qualifications
You must possess the below minimum qualifications to be initially considered for this position. Experience listed below would be obtained through a combination of your school work/classes/research and/or relevant previous job and/or internship experiences.

Minimum Requirements

  • Must have a Bachelor degree in Information Technology or related field.
Preferred Qualifications
  • Fundamental knowledge in client-server and application-database interaction.

Inside this Business Group


Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.




اللهم صل على محمد وآل محمد
(Allahumma salli 'ala Muhammad wa ali Muhammad)
سُبْحَانَ اللّهِ وَ بِحَمْدِهِ ، سُبْحَانَ اللّهِ الْعَظِيمِ
(SubhanAllahi wa biHamdihi, SubhanAllahil adzim)
سبحانك اللهم وبحمدك أشهد ان لا إله إلا أنت أستغفرك وآتوب إليك
(Subhanakallahumma wabihamdika asyhadu allaailaaha illa anta astaghfiruka wa atuubu ilaika)

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